Travel Information: COVID-19 Update

The health and safety of our guests and team members remain our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene and will continue to follow guidance provided by the Public Health Agency of Canada.

Your Travel Safety 

  • Face coverings (masks) are required in all public, indoor areas of the hotel for all guests 12 and older. 
    This includes the lobby, fitness facility, pool, hot tub, elevators and guest corridors. 


  • For a list of available services at each of our properties, please contact your preferred Pinnacle Hotel directly.

Proof of Vaccination

The Province of British Columbia will require proof of vaccination for certain services as of September 13, 2021. You will be required to show a valid vaccine card and matching government identification in settings such as our: restaurants, fitness facilities, pools, spas and meeting, event and conference spaces.

Key Dates

September 13: Partially vaccinated

By September 13, 2021, you must be partially vaccinated. 
You're partially vaccinated with 1 dose.

October 24: Fully vaccinated

By October 24, 2021, you must be fully vaccinated. 
You're fully vaccinated 7 days after dose 2.

For more details on dates, timelines and restrictions pertaining to Proof of Vaccination please click here.

Foreign National Visitor Restrictions

Please visit the CBSA website for travel restriction details.

Furthermore, guests with signs and symptoms of COVID-19 will not be allowed to check into the hotel.

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